How can we help

You can view all available courses from the Courses page, which is located on the white menu bar at the top of your screen.

Courses are purchased through the Courses page, which is found in the white menu bar at the top of your screen. Select the course you wish to order. You will be directed to that course page. From here, select your state and click “Order Course.” Continue through the checkout process or go back to Courses to order additional courses in the same transaction.

No, we are unable to put multiple people on the same account and are required to rely on the profile information originally provided to determine who took course(s) in an account. Each individual needs to create an account using a unique email address. This can be done by visiting www.nfhslearn.com and selecting “register” in the upper right-hand corner.

Select the courses you wish to order from the Courses page in the white menu bar at the top of your screen. During the ordering process, you will be asked who will complete the course(s). When prompted, select “Others.” Once the ordering process is completed, the course(s) will be available on your Dashboard in the “My Courses” tab under the “Distribution” option.

Make sure your computer is up to date with our current recommended settings . NFHSLearn courses run best on updated Internet browsers.

Reload the web page. If this doesn't fix your problem, please Contact us for further help.

You may pay for courses with a credit or debit card. If you are purchasing five or more courses, you may pay for your courses with a purchase order.

Yes. Add each course to your shopping cart before checkout.

Yes, your information will be securely transmitted during the shopping experience. For more information, click our Authorize.Net Verified Merchant Seal during the checkout process.

Please contact us with your name and the approximate date and time you entered the incorrect information.

Please contact us with your name, daytime phone number, and the course you meant to order. Do not start the “wrong” course; refunds cannot be given once courses have been started.

From your Dashboard, select “My Certificates.” You can then download PDF certificates of all courses completed within the account.

From your Dashboard, select “My Certificates.” You can then download PDF certificates of all national credentials you have earned within the account.

From the Dashboard, select “My Courses.” Next select “Redeem a License.” From here you will be able to enter your license number and the course will then be placed into the “Active” courses section of the “My Courses” tab in your Dashboard.

A license number may only be redeemed one time. Check to make sure the license has not already been applied to your account. To do so, go to your Dashboard and then click "My Courses" to view your active courses.